Bank Of Baroda — KCC rate of interest and manager miss behave

Address:

Tonk, Rajasthan, 304802

Dear Sir/Mam

I am sending mail regarding to you, aravali kshetriya gramin bank Anwa, Dooni. .dist - Tonk, rajasthan), IFSC CODE -BARBODOONIX
this bank manager take to interest any charge of KCC, and don;t given to information that what is rate of interest, i am very confused to 32000 interest OF amount Rs301000. and maneger is saying that your amount is more than 3 LAKH, so that we paid some amount and reduce my amount now 285000, but again rate of interest charges saying 30000.
He don;t given sufficient information about of charges and talk to miss behave and saying that you are late amount but i paid last year my KCC 21 feb 2016, as per my knowledge
if i pay my KCC within time deposit then should be rate of interest only 4% But he saying only interest charges 30000 and don;t given to satisfied answer so request to you solve this issue. Tell me what is the right rate of interest if i paid within 1 year,
-- i also talk to customer care bank of baroda, he is saying that gramin bank record not show online so you talk to RBI care.
If you don, t solve my problem i will submit RTI against your bank.
We are customer of your bank last 10 years.
my details are below.
account holder name- madho lal jat
account no -[protected]
If you have any issue talk to me.