Bank Of Baroda — Lien amount deducted in this pandemic

I am having a Saving Account at Bank of Baroda, Mandvi Branch Mumbai since 2008. since 2020 BOB has hold around Rs. 3000 every month as lien amount later on deduct that. once at time they deduct 12000 from my account during the pandemic I requested the customer care executive to return my amount as in the mean time i m getting half salary but they directed me to Go to the Branch. but for the lockdown i can not. as on today i m not able to visit the Branch due to no public transport. today alos they deduct Rs. 2000 as lien. I request please help me out of this and refund my amounts as i eagerly need the same in this pandemic period. Thanking you..
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    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
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