Bank Of Baroda — money deposited in bank of baroda recycler machine but not credited in account

Address:

Surat, Gujarat, 394105

Hi,
My name is gautam. My son tried to deposited 1000 rupees through bank of baroda Recycler machine at utran, surat, gujarat but the amount was not credited in my account also money was stuck in machine. He submitted physical application at bank of baroda utran, gujarat branch but still it is not resolve. bank of baroda utran branch Staff themselves told us to post complaint in consumer complaints. we are repeatedly visiting branch but still our money is not credited. Please help to resolve as soon as possible. we are middle class family and 1000 rupees is very much important to us.

My Details:
Name : Gautambhai F Shirsat
My Bank of Baroda Savings Account No : [protected]
IFSC Code:BARB0UTRANX
Branch : utran, surat, gujarat.
Email id : [protected]@gmail.com
Contact no : [protected]

Transaction Details:
Machine Location : utran, surat, Gujarat.
Transaction Date : 4th December 2018
Deposited Amount : 1000 INR

Complaint Details:
2 times Complaints were filed but no solution provided from branch.

1st complaint
Date : 4th December 2018
Acknowledgement Receipt no : don't have.

2st complaint
branch staff have taken 4th December 2018 receipt and given new receipt on 12th December 2018

Date : 12th December 2018
Acknowledgement Receipt no :785877

For reference submitted physical application Acknowledgement receipt received from branch is attached.

Thanks and Regards
Gautam Shirsat