Bank Of Baroda — Net banking transaction is not working

Address:Chennai, Tamil Nadu, 600049

When I tried to order in online I chooses net banking, I entered into bank of baroda net banking site it asked me to enter user id and sign in password after that it showed me payment details and pressed pay option it went to authentication page to enter user name and transaction password after I entering it shows me this user transaction is disabled error message was popping up in the screen I want to what is the problem please let me know
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Dear sir
my old mobile no [protected] please cancel
add my new mobile no [protected] [for otp]

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    Bank of Baroda Address
    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
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