Bank Of Baroda — refund is not showing in my account initiated on 03/09/2020

Address:AMEPUR GIRDAKOT Handiya allahabad 221502 uttar pradesh

My name is shashi kala and i had ordered redmi 8adual of 4049. Amount in amazon on 27/08/2020 and after i returned this order due to personal reason. And on 03/09/2020
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 75503720247041975525118
And told me to fill charge dispute form but indian bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent.
Thanks you sir
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