Bank Of Baroda — unable to receive refund

Address:Kailash Chandra Tripathy, Tulasi Nagar 7th lane, 760001

Dear sir,
With reference of 1717884, i have not received my money in to my account, is been 15 working days. The money (Rs.10000) deducted during the transaction from sbi atm, the transaction has been failed but the money was already deducted from my account. I want my money back, bank of baroda services are going to be poor day by day, please help me
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    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
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