Bank Of India — ATM malfunction

Address:	390011
Website:	Consumer complaints

I am staying at manjalpur Vadodara and have ac with Boi at manjalpur himja nivas complex.on 09/03/2017 my son went to Indian overseas bank ATM at manjalpur suncity chokdi and wanted to withdraw ruppes 6000/= .ATM did everything but the money never came out of the machine.my son was there for almost half an hour and he did do a balance check mini statement .still the payment did not come out of the machine and the ac was debited ruppes 6000/=
We have written all complaints to branch lewel till head off at elora park but no one is really helping to sort out this issue and we get refund credit to my ac till today 06/07/2017.
We are fed up with all this hassle and manjalpur branch manager is so rude and arrogant that he just says you follow up Indian overseas bank .only one man mr Vidhu keeps us telling it will take time but they are doing the follow ups.
Our patients of getting the refund is uncounted as its already 3 months and every time we call to ask the issue progress .
Sanjay [protected]