[Resolved] Bank Of India — ATM transaction failure issue

Neil4587

from Mumbai, Maharashtra

Address:	Ahmedabad, Gujarat, 380007
Website:	www.bankofindia.com

Hi,
Last month I had a transaction from ICICI bank ATM using my BOI bank ATM card. I had swiped my card 2 times over there as because the first transaction was failed after requesting for money from ATM and then I had swiped my card again to withdraw the money from the ATM machine. The second transaction was successful but I got 2 transactional messages and charged 2 times though my first transaction was unsuccessful.

After this, I filled an online complaint to BOI support team but till today, I did not get any reply or the money from them. I had also submitted a physical form as well to my home branch.

Please do something as the transactional amount was big one.

My failed transactional date : 23rd February 2016 11.00 am

My online Complaint Reference No. are :
[protected]
[protected]

Home Branch : Panchwati, Ahmedabad

Hoping for your quick action.

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Mar 6, 2016

Complaint marked as Resolved

Hi, The wrongly transacted money has been credited to my BOI bank account just the same day I had filed an online complain. Thanks for your support.

Bank Of India customer support has been notified about the posted complaint.