Bank Of India — Bank Of India Refund issued by Amazon but still not received.

Address:

Ratnagiri

Sir,
I have ordered products from Amazon on the date of 30/04/22. It was to be received on 07/05/22. But I have not received my product on the date. So, I canceled my order on 10/05/22. Amazon initiated the refund of rs. 715 on 10/05/22 and, it was expected to come on 15/05/22. Amazon gave me the reference id 74163262131034500658898. But the Bank of India bank has still not credited my money.
This is urgent please help me as soon as possible.