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Bank Of India — boi star home loan interest rate

Address:380007

I have boi star home loan sanctioned in 08/2007 of 20, 000, 00 rupees, with interest rate 0f 10.50 p, a. At monthly rates[floating].
But inspite of decreasing home loan rate my rate of interest is same before.
Ask 2-3 times to the branch manager & also given complaint but there was no respnse,
What to do for that?
Hoping for favourable reply,
Thank you,
Yours,
Niraj doctor
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