Bank Of India — credit card payment extra debit

Address:	Solapur, Maharashtra, 413004
Website:	Bank of India Head office

Dear Team,

I am Arun shinde my saving Account Boi Vijapur Road Branch and me issue credit card month of October 2018.
My First Bill generated Rs 11594/- and statement not Received But I am call to call centre Boi. He told me online payment .He provided to me BOI Online IFSC Code and I am first payment paid Rs 11600/- .
My saving Account No - [protected] This Account i am online payment Transfer Rs 1764/- my 2 Wheeler EMI But my saving Account Debit to credit card Rs 1764/- and my EMI Bounce and Saving Debit Balance Show Rs 10044/- month of November 2018.
Month Of 5th December i am payment once Again credit card Rs 10044/- in and once Again my saving Account Amount Debit Rs 1021/- and credit statement show your Credit card Bill Amount Rs 12754/- .
So Bank of India credit card Department No Help me only Asking next bill Adjustment But my Cibil scroe Decrease .MY Credit Card No - [protected].
Today my problem Not solve i am complete To Consumer Court and I am Already complete RBI Bank .
Thanks
Arun shinde
Solapur
Mobile No - [protected]