Bank Of India — delay in collection of cheque

Address:Etah, Uttar Pradesh, 207247

Dear sir/madam,
I have deposit a cheque for clearing on 26.10.2017 but till date my cheque is not cleared and payment is not received in this reference i want to know answer of following question:
1. What is the timeline for realization of local and outstation cheques?
As per rbi following guidelines has been issued for timeline for realization of local and outstation cheques.
Local cheques
Local cheques are payable within the jurisdiction of the clearing house and will be presented through the clearing system prevailing at the centre. Credit arising out of local cheques shall be given to the customer’s account as indicated in the cheque collection policy (Ccp) of the concerned collecting bank.
Notwithstanding to the ccp of concerned collecting bank, ideally, in respect of local clearing, banks shall permit usage of the shadow credit afforded to the customers’ accounts immediately after closure of the relative return clearing on the next working day or maximum within an hour of commencement of business on the third working day from the day of presentation in clearing, subject to usual safeguards.
Under grid-based cheque truncation system clearing, all cheques drawn on bank branches falling within in the grid jurisdiction are treated and cleared as local cheques. The grid clearing allows banks to present/ receive cheques to/ from multiple cities to a single clearing house through their service branches in the grid location.
If there is any delay in credit, beyond the period specified above, customer is entitled to receive compensation at the rate specified in the ccp of the concerned collecting bank.in case, no rate is specified in the ccp for delay in realisation of local cheques, compensation at savings bank interest rate has to be paid for the corresponding period of delay.
Outstation cheques
Maximum timeframe for collection of cheques drawn on state capitals/major cities/other locations are 7/10/14 days respectively.
If there is any delay in collection beyond this period, customer is entitled to receive compensation at the rate specified in the cheque collection policy (Ccp) of the concerned bank.in case the rate is not specified in the ccp, interest rate on fixed deposits for the corresponding maturity to be paid. Banks' cheque collection policy also indicates the limit up to which outstation cheques are given immediate/instant credit.
2. As per rbi guidelines delay in collection beyond the specified period compensation why should not be claimed?
It is kindly requested you to please take immediately action and realize my payment as early as possible.
Was this information helpful?
No (0)
Yes (0)
Bank Of India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bank Of India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    2367
    Pending
    0
    Resolved
    291
    Bank Of India Phone
    +91 63 2227 1335
    +91 22 4091 9191
    Bank Of India Address
    Gaya Nawada Road, Wazirganj, Gaya, Bihar, India - 805131
    View all Bank Of India contact information