Bank Of India — deposits

Address:

Pune, Maharashtra, 411006

I opened an account with the bank on 7th november 2017 with rs 500. The account was not opened on that day, but instead on 18th november. There is no entry in the passbook or the bank for the deposit of rs 500. I had the receipt for the deposit of rs 500 which they denied that i ever paid. Secondly the cheque book of my account is still not with me and is already been issued to some other person without my concern or even asking the indenty. I have still not received the cheque book. I wanted to close the account yesterday but was told that will be charged 150rs per slip of the cheque book which i have not received.