Bank Of India — Fraud by bank

Address:

4/79, Vidyadhar Nagar, Jaipur

I am an account holder in Bank of India with the account number [protected]. This is in reference to the fraud specifically done by the Bank of India. I wrote three different cheques dated 24th March 2021 with the cheque numbers 013356, 013357 and 013358 in the names of Axis long term, Quant tax plan and MIRAE assest tax saver respectively for tax saving purpose (Rs. 25000/- for each cheque). Unfortunately, and to my surprise, I received the message that cheque numbers 013357 and 013358 have been returned on 2nd Apr’21. I had to suffer a tax amount of Rs. 22900/- as the tax saving could not be done till the end of March’21. Therefore, I rushed to the bank to stop the remaining cheques so that there is no unnecessary and untimely wastage and hoarding of money happens. I stopped the cheques through net banking, wrote mails to the Manager for check stopping and when I reached the bank branch, I was then assured that the cheque numbers 013357 and 013358 have been stopped by the bank officials.
Today dated 6th Sept’21, I received the message from bank that the cheque numbered 013358 has been cleared and credited to TR TO 902-33 Delhi SRVC BR VID.
I, hereby, have very serious questions to the bank about how a cheque could be cleared after five months after I have already requested to stop the cheques.
I am attaching the screenshot mail sent to the bank for stopping the payment.
Kindly resolve the issue, answer my queries, and get the amount refunded to my bank account.