Bank Of India — Internet banking refund issue | |||||
Ear sir On 10th may i had purchased a mobile in Amazon using my Bank of the Internet Banking. i cancelled that order and the refund of Rs.12999 is successfully processed by amazon.But still i didnot get my refund amount .I Spoke to Amazon India about the issue and they send me a reply as follows Your refund of Rs.12999 has been processed successfully on[protected]. The amount should reflect in your account by[protected]. The Authorisation Code (Refund Reference Number) for the transaction is 46760923. Then i made a complaint in your online portal about the issue and fill the details as required.and i got a reference id STUBP_[protected]. After that i keep on trying to your customer care executive by mail and telephone but nobody is picking the call and not giving any reply by mail In this case what i will do .I opened an account of your bank recently but now i lost faith in your bank and also i am force to make legal remedies My a/c Number -[protected] Kandassankadavu Branch, Thrissur District, Kerala State Please do the need ful as earlier as possible i here by attach the bank staatements and the order details and the message from amazon My email id is [protected]@gmail.com Was this information helpful? | |||||
|
Bank Of India customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
12%
Complaints
2365
Pending
0
Resolved
291
+91 63 2227 1335
+91 22 4091 9191
Gaya Nawada Road, Wazirganj, Gaya, Bihar, India - 805131
View all Bank Of India contact information
On 14th may 2017 i had purchased a watch on Amazon using my Bank of India debit card.I cancelled that order on 15th may 2017 and a refund amount of Rs.7496 was successfully processed by amazon.But still i didn't get my refund amount .I Spoke to Amazon India about the issue and they send me a reply as follows
Your refund of Rs.7496 has been processed successfully on[protected]. The amount should reflect in your account by[protected].
The Authorization Code (Refund Reference Number) for the transaction is UNI000.
I tried calling the customer care number multiple times during the past week and there is no reply at all.
In this case what should i do .Kindly look into the matter and do the needful.
My a/c Number -[protected]
Cantonment Branch, Bangalore, karnataka.
My email id is [protected]@gmail.com