[Resolved]  Bank Of India — my money not send in my account

Address:

Kolhapur, Maharashtra, 416205

Dear sir/ma'am,
I was doing an online transaction and its information are :
Refund date : 26/07/2018
Amount sent date :18/07/2018
Refund amount : 6299/-
Transaction no :#75260828201021505518161
Account number : [protected]
Phone number :[protected]
The problem is that the refund is not send in my account.

Sir almost ten days has passed since this incident and i haven't got the refund yet.