Bank Of India — Refund my balance in my boi acount

Address:	Bokaro, Jharkhand
Website:	Www.consumercomplaints.in

Sir mene axis bank atm se 02/02/2016 ko 10000 Rupay nikal raha tha magar ek bar 10000 Rupay nikala phir mene dobara 10000 Rupay nikala to atm machine kaam nahi kiya or mujhe sms Mila ki mera boi acount se 10000 Rupay kat chuka hai.phir mene 10000 Rupay nikalane ka try kiya magar parchi par Likha huwa tha ki Transaction declined DAILY WD LIMIT REACHED.
Sir please help me.
Sir mera balance please mere boi acount me bhej dijiye
Mera name.SUNIL KUMAR
a/c.[protected]
Transaction date.02/02/2016
Mera mobile no.[protected]