Bank Of India — refund never processed

Address:New Delhi, Delhi, 110095

A refund of 501 rupees was successfully processed on 26th June 2018 to my account. This amount should have been credited to my bank of india account by now, but i have not received the refund till now.

I have called the Bank of India customer service and also emailed them with all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
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