Bank Of India — atm money not dispensed but debited from account

Address:

Jabalpur, Madhya Pradesh, 482002

My name is moulishree pandey, on 4 jan thursday i visited bank of india atm in civic center. As the withdrawal process was going on, machine started counting the cash n machine stopped working. I wanted to withdraw rs.2000. It was debited from my account but i didn't receive it. What should i do now. I visited somewhere around 6pm. Because machine stop working n it would take 15 mins i was in a hurry so i moved to another sbi atm and then axis bank atm there i got this information that money has been already debited bt i didn't get the received. I hushed to boi atm so the watchman said that i'll be recovered within 24hrs no one has dispensed it. M not much aware of how to use atm. For me it very important to get the money back as soon as possible. Please solve my problem.