Bank Of India — rs.252/- payment returned /refunded back by razorpay is still not credited to my bank account

Online payment for rs.386/- was done on 24.10.2018 with bank of india debit card through razorpay gateway to medlife. With the online order of medicine changed by medlife due to non availability, rs.252/- is to be returned back to me.

Reference number (Arn) :[protected]
Payment id pay_bdtnnsbn4qmiay
Nov 8, 2018 ; 3:17pm
Refund id rfnd_bjmc0zgeqpvwko
Amount ₹252
Even after 15 days rs.252/- is not yet credited to my saving bank account.
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