Bank Of Maharashtra — fd maturity amount

Address:Tuljapur, Osmanabad, Maharashtra, 413601

Sir
I made fd of rs 20 lakh with account no. [protected] on date 18 03 2016.in bank of maharashtra at tuljapur branch.
After maturity when i got amount bank says you have not submitted pan card. But actually when i deposit this or at time of opening account i have given my pan card. During fd time i submitted 15g/h form. But i noticed that bank has not updated this information in their system due to which i suffered of financial loss of minimum 90 000 (Ninety thousand).
As per rbi circular it is compulsory to submit pan card when transaction made above 50, 000 rs. Then how this happen.
My contact n. [protected]
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Dear sir,
On 28/02/2019 @5.17 P.M, I SHOBHA MYAGERI Bearing SB A/c no [protected] used my bank of maharashtra ATM card for online shopping(AJIO) Amount is debited of Rs.1499/- but not credited to the AJIO.
Amount not even re-credited to my SB A/C.

Kindly solve the issue

your's faithfully

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