Bank Of Maharashtra — need immediate refund of the most lost

Address:

goregaon nagpur road dist gondia, Gondia, Maharashtra, 503

I am miss gaytri ganesh rahangdale daughter of ganesh rahangdale is writing this mail to you with respect to amount being deducted from my father's account number-[protected] on date 24-may-2019 from your esteemed bank of goregaon branch (503).
The amount of rs 18500 was deducted from the above mentioned account. The matter of fact is we did not take out the money nor did we used the atm card. The manager of the goregaon branch told us that other card is being issued by them on same account number mistakenly to other consumer. Such mistake from your branch side was not expected.

We need the immediate refund of the most lost. Also i request you to take necessary actions against this misconduct by your bank personals.
Due to your staffs inefficiency my family has faced a lot amount off emotional and mental harassment. So i request to take fast necessary action as soon as possible.

Regards
Gaytri rahangdale