[Resolved]  Bank Of Maharashtra — about refund

Address:

Cutch Castle Building, SVP road, Opera House, Mumbai 400004, Mumbai City, Maharashtra, 400004

I ordered product form amazon.. But it was not delivered to me. Then i complaint to refund. They process on 12 nov it has to be reflected on 19 nov. But it doesn't reflect in my bank account. And i didn't receive my refund but amazon customer care agent said we refunded your money.
A/c number - [protected]
Mobile no - [protected]
Order i'd of amazon[protected]
Transaction date - 19 sep 2019
Transaction amount - rs. 239
Refund date - 12 nov 2019
Refund reference # 0r8ud3tg0000k0obfd83