Bank Of Maharashtra — refund not funded

More than ten days over refund not funded back. I have done transaction on amazon with debit card they accepted payment and money deducted from my account. But after sometime i got message of not succesful. And amazon send me message that your refund is intiated. But after contacting bank they are not giving any proper detail wheter the transaction is there or not.
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Bank of Maharashtra customer support has been notified about the posted complaint.
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My account in the name of Mohammed mushfique Ansari in warud branch
My account mobile no not change I try 2 time
In this time bank employee told charge 177rs for no changing
Plz solve my problem

Regarded
Mushfique ansari
Change my mobile number my first number is lost please my mobile number change

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