Bankbazaar — Amazon gift voucher worth rs 10, 000 on home loan not received

Address:	Hyderabad, Andhra Pradesh, 500084
Website:	www.bankbazaar.com

Bankbazaar reference id : [protected]
Hdfc homeloan reference id :[protected]

I have applied for a homeloan through bankbazaar on 31/mar/2016. the next day hdfc executive came to collect the documents saying that he got the request from bankbazaar and processing was done.
My loan now got processed by hdfc limited as per my request on bankbazaar.

And now bankbazaar says that my loan did not get processed through bankbazaar and it got processed via hdfc bank.

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After a long understanding i learnt that when i placed the request on bankbazaar.com for home loan with hdfc limited, the request will get triggered to hdfc bank who is one of the channel partners to hdfc limited.
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Now, as per hdfc limited, they acted on hdfc bank application reference, which was inturn from bankbazaar.

Now bankbazaar says that the loan got processed via hdfc bank and not through bank bazaar.

I have also received a mail from them that i will be receiving the coupon, but later denied saying that it was by mistake. screenshot attached.

This seems some kind of cheating as i have never applied for home loan through any other channel other than bankbazaar.