[Resolved] HDFC Bank Life - Cheated Me — HDFC Life not returning my money of cancelled insurance policy | |
I had applied for HDFC Life Health Assurance Plan in June. They deducted amount 4375 from my account using a draft I had given to them for firs premium for insurance. Receipt No. AU424128. Around in August, they informed me my insurance policy have been canceled due to some cause. Its September I haven't get my amount return. I registered complaint in the customer service but no any positive response are coming. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
India Infoline----Pls dont blv...
Reply
To,
The Grievance Officer,
HDFC Standard Life Insurance Company Ltd.,
11th floor, Lodha Excellus, Apollo Mills Compound,
N M Joshi Marg, Mahalakshmi, Mumbai-400011, Maharashtra
Sub : Appeal for closure of HDFCL Classic Assure Plan (Policy No. 15301546 &[protected] of Mr Ramapada Pahari & refund of premium paid towards this policy
Dear Sir/Madam,
In response to the letter dated July 23, 2013 from Mr. Rohit Kanojia & Shubhashree Customer Service Dept. dismissing my earlier appeal for closing my above policy & refund of premium paid I continue with my requests further in this regard.
I would like to once again present before you the incident which led me to this point of helplessness. Sometimes in May 2012 I was approached by a person named Mr. Soumya Ghosh from India Infoline, the brokerage agency who actually claimed to be coming from your Gariahat Branch. From his initial briefing I learnt that the policy demands a 7 year payment of premium & return only after the end of the 10th year. I rejected his proposal due to obvious reasons as it was beyond my financial capacities. But Mr. Soumya Ghosh insisted and stressed that if I pay a lump sum amount initially (within 3 months), I would get the return promised (after the end of 1 yr without waiting for 10 yrs) after a few customary formalities. Mr. Soumya Ghosh also requested me to commit the official terms (7 yr premium payment & return after 10 yrs) if enquiry is being made from HDFC for the sake of his career advancement. In good faith I complied with the request and lied. Continuing with this trust, I accepted another 3 policies (Two in the name of my wife Mrs. Nilanjana Maity, Rs 1 lack policy, Policy no. 15339905 &.Rs 50, 000 Policy no.15498768 & another in my name Policy no.[protected]. But the problem surfaced at the end of one year when all the promises of Mr. Soumya Ghosh fell like a house of cards. I found this phone switched off (Phone no. [protected]) and e-mail (ghosh.[protected]@gmail.com) contact also proved fruitless.
This has been the backdrop, where it is understandable for any rational person that our combined yearly income (Myself, as chief Sub Editor of Tathyakendra, the Bengali monthly magazine o[censored]ttarbanga Sambad, the largest circulated daily in North Bengal) which is less than Rs 3 lacs p. a. is unable to pay a yearly premium of the same amount.
Meanwhile, while I was in the middle of launching a series of complains in this matter, Mr Souvik Mukherjee (Ph no. [protected]) from the 1, Shakespeare Sarani, kolkata-71 office of India Infoline called me over phone with an offer of Max Bupa Health Insurance plan of Rs 15495 promising that I would get the return of Rs 3 lacs invested with 7-8 % interest on acceptance of this Health Policy. I demanded a written commitment which he declined. Later after enquiry I know that Max Bupa is no way related to HDFC, a clear case of misleading & fraudulence. Immediately Mr. Bandish Bagchi (Ph no. [protected]) of India Infoline came to my office a made a written commitment on plain paper, acting on which I paid Rs. 15495 by cheque. There was failure of promise again in this case.
Against this backdrop, there is no option for me but to take help of the Press, of which I am an active part (as mentioned earlier) . Should I arrange a press conference and make this cheating public? Myself an active member of Facebook with huge friend base & a well known FM Presenter over the last 10 yrs. of AIR (All India Radio), it would take just a few hours to do this. I hope good senses prevail and I get return of my hard earned money, otherewise the above doors are open for me to knock at any moment.
Thanking you
Yours faithfully
(RAMAPADA PAHARI)
(Ph. [protected])
Dtd. 06.11.13
Place : Kolkata
The Grievance Officer,
HDFC Standard Life Insurance Company Ltd.,
11th floor, Lodha Excellus, Apollo Mills Compound,
N M Joshi Marg, Mahalakshmi, Mumbai-400011, Maharashtra
Sub : Appeal for closure of HDFCL Classic Assure Plan (Policy No. 15301546 &[protected] of Mr Ramapada Pahari & refund of premium paid towards this policy
Dear Sir/Madam,
In response to the letter dated July 23, 2013 from Mr. Rohit Kanojia & Shubhashree Customer Service Dept. dismissing my earlier appeal for closing my above policy & refund of premium paid I continue with my requests further in this regard.
I would like to once again present before you the incident which led me to this point of helplessness. Sometimes in May 2012 I was approached by a person named Mr. Soumya Ghosh from India Infoline, the brokerage agency who actually claimed to be coming from your Gariahat Branch. From his initial briefing I learnt that the policy demands a 7 year payment of premium & return only after the end of the 10th year. I rejected his proposal due to obvious reasons as it was beyond my financial capacities. But Mr. Soumya Ghosh insisted and stressed that if I pay a lump sum amount initially (within 3 months), I would get the return promised (after the end of 1 yr without waiting for 10 yrs) after a few customary formalities. Mr. Soumya Ghosh also requested me to commit the official terms (7 yr premium payment & return after 10 yrs) if enquiry is being made from HDFC for the sake of his career advancement. In good faith I complied with the request and lied. Continuing with this trust, I accepted another 3 policies (Two in the name of my wife Mrs. Nilanjana Maity, Rs 1 lack policy, Policy no. 15339905 &.Rs 50, 000 Policy no.15498768 & another in my name Policy no.[protected]. But the problem surfaced at the end of one year when all the promises of Mr. Soumya Ghosh fell like a house of cards. I found this phone switched off (Phone no. [protected]) and e-mail (ghosh.[protected]@gmail.com) contact also proved fruitless.
This has been the backdrop, where it is understandable for any rational person that our combined yearly income (Myself, as chief Sub Editor of Tathyakendra, the Bengali monthly magazine o[censored]ttarbanga Sambad, the largest circulated daily in North Bengal) which is less than Rs 3 lacs p. a. is unable to pay a yearly premium of the same amount.
Meanwhile, while I was in the middle of launching a series of complains in this matter, Mr Souvik Mukherjee (Ph no. [protected]) from the 1, Shakespeare Sarani, kolkata-71 office of India Infoline called me over phone with an offer of Max Bupa Health Insurance plan of Rs 15495 promising that I would get the return of Rs 3 lacs invested with 7-8 % interest on acceptance of this Health Policy. I demanded a written commitment which he declined. Later after enquiry I know that Max Bupa is no way related to HDFC, a clear case of misleading & fraudulence. Immediately Mr. Bandish Bagchi (Ph no. [protected]) of India Infoline came to my office a made a written commitment on plain paper, acting on which I paid Rs. 15495 by cheque. There was failure of promise again in this case.
Against this backdrop, there is no option for me but to take help of the Press, of which I am an active part (as mentioned earlier) . Should I arrange a press conference and make this cheating public? Myself an active member of Facebook with huge friend base & a well known FM Presenter over the last 10 yrs. of AIR (All India Radio), it would take just a few hours to do this. I hope good senses prevail and I get return of my hard earned money, otherewise the above doors are open for me to knock at any moment.
Thanking you
Yours faithfully
(RAMAPADA PAHARI)
(Ph. [protected])
Dtd. 06.11.13
Place : Kolkata
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