[Resolved] Kotak Office In Dubai — Cancellation of Investment account
I had submitted for cancellation of my Kotak NRE / NRO account for my CRN # 26827450 in dubai during last week of Feb 2013 and i had also submitted for cancellation of Kotak gold ETF and Franklin templeton investments .
According to protocol the investments should be cancelled first then the bank accounts but the the lady incharge did otherwise for which i have lost time and money. And till today the incharge in representative office is not in a position to give correct reply on the status of cancellation inspite of so many reminders on email and sms.
During the whole process Gold prices dropped drastically and i have lost all the profits generated since last 2-3 years.
The worst part is the non availability of responsible persons in their office to give correct feedback.
I strongly urge Kotak company to put trained / efficient and customer oriented people to run their representative office in Dubai.
Complaint marked as Resolved 2020-08-13 22:11:28