[Resolved]  PayUPaisa — Payupaisa i.e Payu Is a Fraud and Cheat Payment Gateway Provider

payupaisa i.e Payu Is a fraud And cheat Payment Gateway Company, i m nt a merchant of this company, i Have buyed a tour package Of Rs21595/- from His Merchant who uses Payupaisa Payment gateway ...this is the only mistake i have done, payupaisa has taken the money and till now the money is with them, they didnt transffered the money to merchant And Also Not refunding the money to my account. Now the merchant is saying that they cant provide me the package as they got the money and the package and now avoiding my calls and This case is Of Last 45 days.I called a maximum time to payupaisa support team n their one ladies name-Nikita And the Customer care no. Is[protected] Is Always avoiding my call nor giving any response And she is really horrible dont know how to talk.This Is a true Case And Dont think i m a competitor of this company.Avoid This type O[censored]nauthorized Payment gateway provider.I Will Also Report And Mail To RBI About All these Transcations.My Suggestion Is That Dont Use this payment gateway they will just cheat and keep the payment with them. My Payment ID: 750650 Name-Sarat kumar patra Mobile no.[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Oct 22, 2013
Updated by SaratKumarpatra
payupaisa i.e Payu Is a fraud And cheat Payment Gateway Company, i m nt a merchant of this company, i Have buyed a tour package Of Rs21595/- from His Merchant who uses Payupaisa Payment gateway ...this is the only mistake i have done, payupaisa has taken the money and till now the money is with them, they didnt transffered the money to merchant And Also Not refunding the money to my account. Now the merchant is saying that they cant provide me the package as they got the money and the package and now avoiding my calls and This case is Of Last 45 days.I called a maximum time to payupaisa support team n their one ladies name-Nikita And the Customer care no. Is[protected] Is Always avoiding my call nor giving any response And she is really horrible dont know how to talk.This Is a true Case And Dont think i m a competitor of this company.Avoid This type O[censored]nauthorized Payment gateway provider.I Will Also Report And Mail To RBI About All these Transcations.My Suggestion Is That Dont Use this payment gateway they will just cheat and keep the payment with them. My Payment ID: 750650 Name-Sarat kumar patra Mobile no.[protected]

Official Website Name-www.payupaisa.com And www.payu.in
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Payupaisa Official Website Name is www.payupaisa.com And Dont Use The Payment Gatway Of this Company.
Payupaisa - A startup, lacking processes and co-ordination. It took long time to get activated and the worst part was no one was bothered to give any updates, support or in explaining the whole process. I took their account as a merchant and finally Cancelled the account due to poor service and bad attitude. Even there are some technical glitches with their payment front end in some browsers. A payment related company cannot be so naive. I do not recommend. I am a highly dissatisfied customer. Instead o[censored]nderstanding the issue what the customer is facing, they were simply trying to argue.
Payupaisa--- Today morning I got a call from Mr. Jeetesh and he told me to remove such blog comments against payupaisa. I simply told him that my money is kept with payupaisa since last 04 weeks. Neither my trip has been confirmed by transferring the fund to the merchant nor have been refunded to my debit account. I am getting false commitments from the team of payupaisa regularly. Even the guys who are attending calls are simply ignoring my words & telling me we cant do any thing & your money will be refunded. It is really been frustrating fro me because my hard earning money is kept with payupaisa since last month. The payupaisa team just cheating to customers. A payment gateway company should not play with public money which is injustice & should be penalized by RBI. I argue to public don't use payupaisa gateway for your any type of online transcation please. One more thing that I have sent a mail to Mr. Nitin Gupta, CEO of this company but 03 days over but nothing has been communicated from their end...so my public frineds...my humble request don't opt this payment gateway at all...otherwise you may be victim like me in future...Beware of payupaisa.com...& their team...Thanks
i have done 2 transaction on 09 Nov 2013 using Payupaisa gateway still now money not reached 2nd person and also not revers back to my account.

Dear friends don't use Payupaisa gateway is a fraud And cheat Payment Gateway Company
Worst payment gate way ever, once you applied there is no one bothers about the updates and support..they keep lagging you application process for months..we applied for gateway on november 2013 till date we didnt get website integration agreement .Simply saying they don't have any CREDIBILITY IN WHAT THEY ARE DOING..

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