[Resolved]  PNB — ATM withdrawal wrong deduction

Address:South West Delhi, Delhi

To,

The Branch Manager

Punjab National Bank

Maya Puri Delhi

Subject: - Complaint against Auto-Deduction from Account.

Respected Sir,

I am Deena Nath an account holder of your branch. My Account Number is
[protected]. I had done a transaction of 5000/- from PNB Gali no- 3 Main Sagar Pur New Delhi
110046 ATM at 8:00 AM to 8:30 AM on 13th Dec 2012. But at that moment the server has down. So I am
unable to do any of the transaction.

After that I went to the bank for cash withdrawal. But after making the Entry in
Passbook, I found there was transaction of 25000/- in the separation of 15000/- and 10000/-. But we
don’t receive any of the cash till then. So on the suggestion of Branch Manager; I had registered a
complaint (Complaint Number:[protected] on Customer Care. But as a reply of that complaint,
Customer Care rejected that complaint without giving any prior notice to me. am call 21/12/2012 an customer care extrusive inquiry abut my complaint status then his tell me Ur complaint is rejected that he give me a susses go to tha main branch an meet the manager that manager is told me i cant do anything an no bady help me pls help me an manager is sue to rude behavior...name is S.K GOAL
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Aug 13, 2020
Complaint marked as Resolved 
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To,

The Branch Manager

Punjab National Bank

Maya Puri Delhi

Subject: - Complaint against Auto-Deduction from Account.

Respected Sir,

I am Deena Nath an account holder of your branch. My Account Number is
[protected]. I had done a transaction of 5000/- from PNB Gali no- 3 Main Sagar Pur New Delhi
110046 ATM at 8:00 AM to 8:30 AM on 13th Dec 2012. But at that moment the server has down. So I am
unable to do any of the transaction.

After that I went to the bank for cash withdrawal. But after making the Entry in
Passbook, I found there was transaction of 25000/- in the separation of 15000/- and 10000/-. But we
don’t receive any of the cash till then. So on the suggestion of Branch Manager; I had registered a
complaint (Complaint Number:[protected] on Customer Care. But as a reply of that complaint,
Customer Care rejected that complaint without giving any prior notice to me. am call 21/12/2012 an customer care extrusive inquiry abut my complaint status then his tell me Ur complaint is rejected that he give me a susses go to tha main branch an meet the manager that manager is told me i cant do anything an no bady help me pls help me an manager is sue to rude behavior...name is S.K GOAL

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