[Resolved]  Bantia Furniture, Hyderabad — No order confirmation and no replies to messages after payment of Rs. 21997/-

Address:Bantia Furnitures Pvt Ltd, Bantia Estates 207, Sikh road, Secunderbad -500003. Phone: 040-27841562/3/5
Website:bantia.in

I placed an order in bantia.in for 2 items on September 4 - (1) 3 seater sofa and (2) Sofa cum bed. I paid the total price of Rs. 21997/- which included shipping charges of Rs. 999/- as well. I did get the payment confirmation from RazorPay. But there was no main or message on order confirmation. I shared the same with the whatsapp number shared (+[protected], but there was no response from the team and they are not refunding the amount as well. I do see the 2 blue ticks in whatsapp - which means my messages were seen and ignored. Please help get the refund.

Given they have not shared the order confirmation, I don't have any order id. But this order was placed with email [protected]@gmail.com.
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Sep 16, 2021
Complaint marked as Resolved 
Resolving this complaint as the amount was finally refunded to my account. I was told that their site had technical issues and they were not able to trace the order and hence they could not generate the order. So to all reading this, BE CAREFUL before placing an order online. I would NEVER buy anything from Bantia given this experience.
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    Contact Information

    Bantia Furnitures Pvt Ltd, Bantia Estates 207, Sikh road, Secunderbad -500003. Phone: 040-27841562/3/5
    India
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