Barclays Bank — unethical behaviour of collection team | |
The team calls repeatedly over 25 calls in a day, use of abusive language, do not reveal their true names (Rajesh, bhavesh), inspite of telling them payment will be done next month still pressurizing to make payment right away. They also contacted another resident from my building and are pressuring and calling him for my cc payment recovery. (We both dont know each other) yet bank states that his name is mentioned as a reference in the form. Upon asking them how can they harass anyone staying in my building, they stated that they have the entire building database and can contact anyone. As per my knowledge bank is not authorized to harass anyone third person. Was this information helpful? | |
Barclays customer support has been notified about the posted complaint. | |
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You may wish to ask Jess Staley CEO Barclays plc and/or Sir Ian Cheshire the Chairman of Barclays bank. Why not email them your complaint?
Sirian.[protected]@barclays.com jes.[protected]@barclays.com
As a shareholder of Barclays plc, you may like to go to Facebook and put in naming and shaming
Michael Mason-Mahon
[protected]@aol.com