Barkatullah University — not received final degree

Address:	Bhopal, Madhya Pradesh, 462026
Website:	bubhopal.mponline.gov.in

My name is richa pathak and i have applied degree through mp-online on 2 feb 2018 also uploaded my last semester mark sheet but still not received degree after almost 7 months. When i checked the status again from mp-online website it is showing "application is accepted by university, date on 06 jul 2018" but still not receicved degree. Please send my degree as soon as possible and find my details below.

Application number: bdig[protected]
Transaction id:[protected]
Payment status: done on feb 2 2018 11:15pm
Roll no:[protected]
Enroll no.: r[protected]