Barkatullah University — regarding delay of duplicate marksheets

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I have applied duplicate marksheets on 20 october 2018 under application no bdup[protected], but till date i don't received marksheets, i requested register acadmic plse provide me dispatch no from which dispatch no you have email my marksheets, i have urgent need of marksheets
Any qu contact me
Mohd ashraf
O[protected]
[protected]@gmail.com