[Resolved]  Bata India — Price amount debited twice but not credited

Address:620003

Sir,
I purchased a pair of shoes in Batam India Ltd, Thillainagar, Trichirappalli, Tamil Nadu on07/12/2016 for RS. 1000/- and paid by Indian Overseas Bank Debit card for the same amount.But the amount was debited twice on my savings account seperately for RS.1000/- and Rs. 1000/- respectively and I received the message iny mobile.When I contacted the sales person immediately he told that problem repeats often for other customers also but he told the excess amount debited will be recredited within 15 days .But till this time the amount was not recredited to my savings account.I send herewith the ID particulars of the bank Debits for your reference.
Date: 07/12/[protected]VID071045O071216X7372-[protected]-TRF-1000/-

DATE: 07/12/[protected]VID73330O071216X7372-[protected]-TRF-1000/-
Was this information helpful?
No (0)
Yes (0)
Feb 3, 2017
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2017
Bata India Customer Care's response
Hi, We deeply regret the inconvenience caused.Someone will get in touch with you at the earliest. In the meanwhile, request you to contact us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com
Complaint comments 

Comments

I have purchased one pair of northstar Shoe from Bata show room 2 month back. Just after 2-3 time used its all teared up. I wasnt expecting this type of cheap product from such a big branded name BATA.. which is very shameful. I have no option of attaching images of shoes... The shoe is of no use now

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bata India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    2305
    Pending
    0
    Resolved
    1158
    Bata India Phone
    +91 44 6636 9486
    Bata India Address
    No 370 SAI Towers, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Bata India contact information