[Resolved]  Bata India — complaint about bata shoes

Address:

Thane, Maharashtra, 400601

To whomsoever it may concern,

Recently i have brought one of your products (Artical number[protected], dept & plan - cntr / 7396x, size - 25.4 cm) from r-mall-thane on 12th dec 2017. I was unhappy with the experience due to the following reasons.
1. Despite being a perfect size my foot used to slide out from the top.
2. The balance of the heel is not proper, every time i am out of balanced
Due to above grievances i wanted to replace this model with another one. I have also communicate the above mentioned grievances to the sales person & he acknowledge the same. He has asked me to take approval from company.
Kindly find the images of the same.

Request you to give your approval.

Thanks.
Regards,
Rupal thale