Bata India — complaint about shoes

Address:OPPOSITE TO MARKET, Nellore, Andhra Pradesh, 524001

Hello

i, ve purchased shoes at Nellore BATA on 17th august with name Kvgr Deepika .
First of all If it is brand there should be label on the product, we bought 2 shoes one crocs model for boy and women shoe .On both of them there is no label of BATA some random shoes were sold for us.okay let that be as least priority, being a top brand atleast you should maintain quality of product, one we bought were damaged already.On top of it they sold for us for 699rs atleast we expect quality and lifetime.This is worst than we expect.
i need replacement of my shoes or refund my money back .

deepika.
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