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Bata India — complaint ref number 1567473 and 1571580

I purchased hush puppies shoe model number 824-6714. There is a shoe bit and inner sole colour fading problem. I had complained customer care and the reference number is 1567473 and 1571580. But no proper response. Each time when i call they ask all the questions and register new complaint reference number. Can look into this issue as soon as possible.
complaint ref number 1567473 and 1571580
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Complaint Status


[May 10, 2019] Bata India customer support has been notified about the posted complaint.
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    Bata India
    Customer Care Service
    Customer satisfaction rating
    62%
    Complaints
    1684
    Pending
    0
    Resolved
    1042
    Bata India Phone
    +91 44 6636 9486
    Bata India Address
    No 370 SAI Towers, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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