[Resolved]  Bata India — Complaint Related to Bata India Voucher Related

Address:Gurgaon, Haryana

I have registered a complaint on Bata India Toll Free Number on 15-Aug-2014. [ Reference Number 256666 ] This complaint was regarding Non Functional Bata Voucher of Rs. 500. I had total 10 Vouchers. I could utilize 9 of them, But this one was not honored by your Store. They stated that I need to get in touch with you on Toll Free Number to get is regularized. I have sent many reminder emails as well as done Many Calls to Call Centre Toll Free Number. Original Complaint No. 256666 dated 15-Aug-14 [ Follow Up Reference Numbers - 266123, 266127, 270130, 296426 ]. My Submission is : A) The Voucher Need to be regularised so that I can Utilize the same. B) Very Poor Response from Bata India Comaplaint Management System. Over 70 Days & No Resolution. It's a matter of shame for them.
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2014
Bata India Customer Care's response
Dear Customer, We regret any inconvenience caused to you. We have forwarded the same to the concerned department and we will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
Complaint comments 

Comments

ABSOLUTELY POOR HANDLING OF CUSTOMER ISSUES.

NO SENSITIVITY AT ALL...
Dear Customer,

We regret any inconvenience caused to you. We have forwarded the same to the concerned department and we will address your queries related to Bata products, in the best possible manner.


Best Regards,
Bata Customer Service

to return the product

hi am rajeshwarisara i have purchased abata slippers from flipkart but that are not of my size so iwant to exchange the product

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