[Resolved] Bata India — customer care executive & bata product | |||||
I had purchased pair of shoes from bata near about a year back . the above cloth has been torn from the top near the lays of shoes .Bata company says they are covered under warranty for a year, because of which i want to get it replaced under that scheme of bata i have misplaced the invoice for the same and now i am dealing with bunch of people who are making me irritated with their question and not able to guide me or provide me a proper service for the same Please help to resolve this issue My name is Sarvesh Sharma cell No:[protected] emailed :[protected]@gmail.com Was this information helpful? | |||||
Mar 13, 2018 Complaint marked as Resolved as per post on feb2018 still waiting to hear from bata regarding my shoes complain as its still not resolved Bata India customer support has been notified about the posted complaint. Verified Support Feb 02, 2018 Bata India Customer Care's response Hi, We apologize for the inconvenience. We have forwarded these details to the concerned department. Our service team will get in touch with you soon.
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4 Comments | |||||
Comments
i did a call back from bata excretive they have asked me to provide snap shot of my shoes i am uploading the same over here too and have mailed it to them thats email id in-customer.[protected]@bata.com
Reply
after 5th of feb 2018 their is no update on the status
really disappointed with the way organisation like bata shoes are behaving with us no activity no update unprofessional way of working
till date waiting for the update on my complain posted on Feb2018
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