[Resolved]  Bata India — customer care executive & bata product

Address:Mumbai City, Maharashtra, 400097
Website:bata

I had purchased pair of shoes from bata near about a year back . the above cloth has been torn from the top near the lays of shoes .Bata company says they are covered under warranty for a year, because of which i want to get it replaced under that scheme of bata i have misplaced the invoice for the same and now i am dealing with bunch of people who are making me irritated with their question and not able to guide me or provide me a proper service for the same

Please help to resolve this issue
My name is Sarvesh Sharma
cell No:[protected]
emailed :[protected]@gmail.com
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Mar 13, 2018
Complaint marked as Resolved 
as per post on feb2018 still waiting to hear from bata regarding my shoes complain as its still not resolved
Bata India customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
Bata India Customer Care's response
Hi, We apologize for the inconvenience. We have forwarded these details to the concerned department. Our service team will get in touch with you soon.
Mar 20, 2018
Updated by TotalitSolution TotalitSolution
I have not clue as to how the issue has been resolved as I haven't received my claim yet neither any confirmation from bata
Complaint comments 

Comments

i did a call back from bata excretive they have asked me to provide snap shot of my shoes i am uploading the same over here too and have mailed it to them thats email id in-customer.[protected]@bata.com

after 5th of feb 2018 their is no update on the status
really disappointed with the way organisation like bata shoes are behaving with us no activity no update unprofessional way of working
till date waiting for the update on my complain posted on Feb2018

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