[Resolved]  Bata India — faulty shoes

Address:

Thane, Maharashtra, 421202

Order placed from dadar outlet and which got delivered at residence. Shoes got tear in just 2 use. Cc team gave option to replace from nearest outlet however there was no stock available in first outlet and other outlet asked me to kept shoes for pasting and pick up post 3 to 4 days. Spending the money on branded shoes and accepting it with pasting solution was not acceptable. I called cc team for refund however there is no refund policy in bata. (Foolish) when i launched complaint on social medie then i got commitment that the product will be picked within 3 days and replacement will be arranged. Now its been 10 days but no response.