[Resolved]  Bata India — following up since 2 months to get exchange number against article number

Address:	Bangalore, Karnataka, 560103
Website:	Bata.in

I bought a shoe for my daughter in november from your orr (Bangalore). It didn't fit my daughter so i went to get a bigger size. A size bigger was not available and as it was on discount i was required to call/write customer care to get an exchange number against the article number of the discounted product. Since then i have been writing, calling your team and every time they provide me exchange number for some different article number. I have been to your store and they are non cooperating as they say i must provide the correct article #. I have been writing so many emails to bata's cc team along with the bill copy and product picture and mentioning the article number so that they don't do any goo[censored]p and provide correct exchange # for correct article, but cc team has turned unresponsive. It's been 2 months now that i am following up for this small issue. Not sure even now my concern will be addressed or not!!