[Resolved] Bata India — footwear problem | |||
Hi i had an issue with my footwear that was purchased from a bata store in delhi, for which i had mailed to the customer care team expecting them to reply in sync to the issue that was raised. I did receive a reply from mr. Nitesh ajmera but that was totally opposite of what i had asked for. Now, as i'm trying to reply back on the customer service email id, to my surprise my mail id has been apparently blocked so i just can not communicate further with them. I called up the customer care number which kept on playing a voice message that some one will attend to me shortly but even after 15 mins no one answered my call so i had to disconnect. My complaint no.: crf612577, kindly arrange a proper reply from the concerned person as mr. Ajmera has sent me a custom reply which i think is being sent to all the customers having any concerns. Regards Shilpi dhamija Was this information helpful? | |||
Sep 1, 2017 Complaint marked as Resolved Bata India customer support has been notified about the posted complaint. Verified Support Jul 25, 2017 Bata India Customer Care's response Hi Mosami, We apologize for the inconvenience. Please allow us some time. Our team will get in touch with you at the earliest.
Verified Support Jul 25, 2017 Bata India Customer Care's response CORRECTION: We apologize for the mistake, Shilpi. Please allow us some time. Our team will get in touch with you at the earliest.
Verified Support Jul 31, 2017 Bata India Customer Care's response Hi Mosami, We trust this issue has been resolved by our service team.Please feel free to reach out to us in case you need further assistance.
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Who is Mosami??????? I think bata has hired people just to make all foolish mistakes and to irritate the customer to any extend, the issue has still not been resolved and my name is Shilpi Dhamija atleast read the information before sending a reply with your closed eyes.
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