Bata India — i am complaining about the worst quality product bata is selling in name of hush puppies. need my money back

Sir,

People consider hush puppies as one of the most premium brands in shoe making.

This is the worst experience i have ever had with a shoe worth rupees 6000

I purchased a brown colour hush puppies shoe from pune 5 months back from shoe world, deccan branch, jm road, pune

Within 4 months, the brown shoe became multicoloured with different shades of brown. And the leather (I am not sure if it is pure leather in the name of leather you are selling) started tearing.

Attached are some pictures of the same. The shoe is getting cracked from outside and tearing in the inside.

I have never experienced this kind of third graded quality product from a brand like hush puppies. I use ruosh shoes having half price and it is lasting for last 2 years with no damage.

As a loyal customer where all my family grew up wearing bata products and now this is what you are selling with skyhigh prices. I had another hush puppies experience earlier where my shoe was split into halves after only 7 months of seldom office use.

Now i cannot bear with this kind of things. I am presently at hyderabad. I need either replacement of my shoe or need my money back. If proper action is not taken regarding to this aspect, i would be lodging a complaint against your company in consumer forum and publicly i will spread this review in all the possible forums.
Hey
Please respond at the earliest. I hope this will be addressed at the earliest with a positive note.