Bata India Limited — defective used pair of sandals sent with incorrect size number

Address:Online shopping, Dehradun, Uttarakhand, 248001

I placed order with bata india limited for two pairs of bata sandals, online, on 3rd may 2019 with bata order id 12301661. An amount of rs. 1778 was deducted from my account.

It is submitted here that surprisingly i received only one of them and that too in a very shabby condition. The box of the sandal was torn from all sides and the box used is not of the same product. Moreover, it was more disgusting when i noticed that the pair of sandal received had right leg of size 38 and left leg of size 39. The tax invoice no. Is dc[protected] dated 4th may 2019. The finishing of the sandal is not up to the mark and one can see threads coming out. The price tag for the pair of sandal is missing. The sole of the sandal is blackened from the bottom as if it has been used earlier.

Such type of negligence is not expected from the brand bata. This is a very bad experience that i have come across in my life. It is certainly not expected from a branded company like bata.

Kindly make arrangements for refund of the amount of rs. 1778/- in my account.

Thanking you.

Yours sincerely,

Manjula baveja

Contact no. [protected]
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Bata India customer support has been notified about the posted complaint.
May 06, 2019
Updated by Manjulabharti
I am not able to upload the video of the sandals.

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