Bata India Limited — refusing for the exchange

Address:

643001

I had purchased in ootacamund, tamilnadu showroom in the invoice no:cm[protected], dated: 18/04/2019 at 03:30pm and article no.[protected] and the mrp value 499 and rp value 449.10. But the article purchased by me was not in quality satisfaction so the same was been taken to the showroom on the very next day i. E., on 19/04/2019 at 3: 15pm. The said article was not used at all and it was in 100% good condition, when i informed the manager about the article quality he refused to exchange stating that it was purchased on vote day discount that is 10% on the mrp value, so i told him that i would repay the discounted value, even then he refused