Bata India — no refund/no delivery against online order

depu1983

from Mumbai, Maharashtra

Address:

Aundh, Pune, Maharashtra, 411007

I ordered a shoe from bata india website [ order 12403886 ] but after 5 days the order was cancelled. This happened after numerous calls on bata toll free number[protected] and emails to in-customer. [protected]@bata.com. I have not received any refund against it till now. No acknowledgement email is received after sending emails to bata india.
I again ordered the same shoe and a sandal [order 12411766], i got an auto reply that delivery will take place within 4-5 days. It is 5th day and i have not got any shipment delivery update. Tracking orders online from bata india website does not help as it shows the same status. I have sent email to customer. [protected]@bata.com, i am not sure even if that helps.

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Bata India customer support has been notified about the posted complaint.

Sep 18, 2019

Updated by depu1983 In addition to this I raised complaints against Bata india -https://www.bata.in/bataindia/writetous.
[Track ID: 1702388/1701392/1701393] but did not get any response, not even an acknowledgement email. I am quite sure that their customer care doesnt not exist neither does their Online Order fulfilment team.

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Comments

santharam vasireddy

from Mumbai, Maharashtra

Bought new sandals from retail outlet Gemini shoes, Rajahmundry, AP, 3DAYS. back. Bad quality, torn just after walking for 8 hours . Enclosed photo.

[email protected]

from Hyderabad, Telangana

Its 5th September 2019, we have not received the shareholders discount coupons which we had been receiving always in the month of July- August.
We have shares under two port folios Mrs Bharati Bhargava and my name Rohit Bhargava. we request to kindly investigate and look into the matter if this policy is still continuing.