[Resolved]  Bata India — Non-Repairable sandles No. 861-4384

Address:Mumbai City, Maharashtra

Dear Sir, I had purchased[protected]size 8) on 1st July 2014 from R-Mall, Mulund (West) Bata Shop costing Rs.999/-. It got damaged, so I visited the said Shop on 11th October 2014. I was told that the above sandles are beyond repairs. I therefore, request you to kindly settle the same. With Regards, Vijay Korde Mob [protected] E mail- [protected]@gmail.com
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2014
Bata India Customer Care's response
Dear Customer, We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best Regards, Bata Customer Service
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Dear Customer,

We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner.

Best Regards,
Bata Customer Service
Dear Customer,

We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner.

Best Regards,
Bata Customer Service
I went to Bata Shop R mall Mulund (W) with my damaged sandles on 11.10.2014. Mr Anis, a polite and well spoken personality explained me the procedure. Accordingly, I lodged a complaint on Bata website. I received a reply on 16.10.2014. I went to Bata shop on same day with a copy of reply. I got the full free replacement of my sandles. I got very good service in the Bata shop as well as from Nitesh Ajmera, Customer Service Department, Bata India Ltd.
Thanks,
Vijay Korde

Hi Vijay, we hope we have been able to resolve the query and given you a reason to smile today. Have a great day!

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