[Resolved]  Bata India — poor quality of the product of bata india

Address:New Delhi, Delhi, 110059

I purchased a pair of sandal article no.[protected] on 15th august’2017 of rs.1099/- in a fresh from bata india showroom janakpuri, c-1, new delhi-110058 shop phone no.[protected]. After purchased, i see the tag, the month & year of mfg. Printed 07/2014.

After 10 days from the day of purchased this article, the pasting of the whole sole of sandal uprooted (Stacked out). I show this to the service person of the showroom on 03.09.2017. He talked rudely and stated that he can only repair the sandal and would be deliver this repair pair next week.

In this case, 1st the sales person given the article which manufactured before 03 years, 2nd he is repairing this not replacing.

Here is my question, when i have taken a fresh article then why it uprooted (Stacked out) within 10 days. I always believe in bata company but i very disappointed to see the quality of this product. If i would use this repaired article then there is no meaning to purchase it from bata because a lot of product are available in cheap rate in the market which made by shoe maker then why i purchased it from bata.

Now i request you to give direction to the outlet owner of this showroom to replace this old product otherwise i have to go at consumer court.

Rajinder singh
C-77, jeevan park (Old gurdware wali gali),
Pankha road, new delhi-110059
Mob-[protected]
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Oct 8, 2017
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
Bata India Customer Care's response
Hi Raj, We apologize for the inconvenience. We have forwarded the same to the concerned department. Our service team will get in touch with you soon.
Verified Support
Sep 06, 2017
Bata India Customer Care's response
Hi Raj, We trust this issue has been resolved by our service team. Please let us know if we can assist you any further.
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