Bata India — product complaint

Address:at selimpur dhakuria gariahat south., Kolkata, West Bengal, 700031

I purchased a chappal with back belt from BATA at Selimpur dhakuria. i used the chappal in very few occasion . once i attended a wedding party where i realised that something was losing from under the chappal . I immediately open the chappal and found that rubber sole developed several crack and small pieces started detaching from under and so happened one side of the rubber sole detached in small pieces and i was disbalanced and encountered an embarrassing situation. next day I carry both the broken chappal to the shop and shown to the BATA Shop keeper . They didnot take this issue seriously they only stared at me with out any comment as if nothing has happened.
for this reason I take this option of complaining on line . sir i am the bonafide BATA customer, feel very sorry to say how BATA is selling this type of inferior product . pls take necessary action to rectify this inferior quality product. otherwise customer like me will never enter BATA shop.
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