Bata India — refund not credited after rigorous follow ups

amishkr

from Pune, Maharashtra

Address:

B 201, Kool Homes Arena CO OP Society, Pune, Maharashtra, 411045

I bought bata leather shoes size 11 from bata online (Order id[protected] on october 12th 2019 and returned same on october 21st 2019 as wrong size 9 was delivered. The online status still shows return request accepted.

I am following up since on daily basis still have not received my money /credit note till now. Everytime i am getting update like wait 24 hours or 48 hours and wait few more days. I am keep calling customer care executives, same update getting from one month. Even i talked to ashima and escalated to avadesh yadav, floor manager, but still no luck on this. He gave false promise that this time it will done within 24 hours. I had raised customer complaints and i receive the complaint number every time with no action on the same.

Complaint nos logged: 1728960, 1731882, 1734455, 1737619, bm-112790.

I am aware several similar complaints have been logged everyday by the customers and it needs strict action. Please help on this.

+4 photos

Was this information helpful?

No (0)

Yes (0)

Bata India customer support has been notified about the posted complaint.

Dec 10, 2019

Updated by amishkr There is another Bata Fraud going on.

You will get a call from [protected] and person will saying he is Deepak/Sunil calling from bata with Employee number and he will upload the Credit amount directly to the bank account and will ask for debit card details and cvv and will debit the money from the account.

Bata#Fake#Beware.